HELL NO, Got there and they assured me it was great, and the service guy said he personally looked at it underneath and that it was spotless....
I was like awesome, where is it. They back it into the bay to check it out and I stuck my hand into the inner fender onto the frame rail and it was covered in oil....at that point, I was just fed up. I said thanks, I'll take it, but this is trash work and that it was unacceptable for a new truck to be covered in oil after its first oil change.
They called the manager who handn't seen it yet after the clean up. I was as nice I possibly could be, and realize its not their fault, but at the same time they didnt give a shit how clean it was. He offered to keep it again, but that wasn't an option as it was my lunch break and i had to leave early to head to soccer practice for Ava.
Steven Knight is the Service Manager and he gave me his card and said to bring it in AGAIN and they would make it right..... WTF Galeana Chrysler Jeep a 1 star Dealership.
I was like awesome, where is it. They back it into the bay to check it out and I stuck my hand into the inner fender onto the frame rail and it was covered in oil....at that point, I was just fed up. I said thanks, I'll take it, but this is trash work and that it was unacceptable for a new truck to be covered in oil after its first oil change.
They called the manager who handn't seen it yet after the clean up. I was as nice I possibly could be, and realize its not their fault, but at the same time they didnt give a shit how clean it was. He offered to keep it again, but that wasn't an option as it was my lunch break and i had to leave early to head to soccer practice for Ava.
Steven Knight is the Service Manager and he gave me his card and said to bring it in AGAIN and they would make it right..... WTF Galeana Chrysler Jeep a 1 star Dealership.
